Identity Theft & Consumer Resources
You can obtain information from the agencies below about steps you can take to prevent identity theft. You are encouraged to remain vigilant by reviewing your account statements and monitoring your free credit reports for signs of unauthorized activity.
Nationwide Consumer Reporting Agencies
Equifax
P.O. Box 740241
Atlanta, GA 30374-0241
1-800-685-1111
www.equifax.com
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-916-8800
www.transunion.com
Free Credit Reports
You may obtain a free copy of your credit report from each of the three nationwide consumer reporting agencies once every 12 months at www.annualcreditreport.com, by calling toll-free 1-877-322-8228, or by mailing a request to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
1-877-438-4338 (1-877-IDTHEFT)
www.ftc.gov — www.identitytheft.gov
North Carolina Department of Justice
Lead investigating agency
Consumer Protection Division
9001 Mail Service Center
Raleigh, NC 27699-9001
1-877-566-7226 (1-877-5-NO-SCAM)
www.ncdoj.gov
Your State Attorney General
Notice of this incident has been provided to the appropriate consumer protection authorities in 47 states. Residents of any state may contact their own state Attorney General’s office for information about steps to prevent identity theft. A directory of every state Attorney General is available from the National Association of Attorneys General at naag.org/find-my-ag.
Fraud Alerts and Security Freezes
A fraud alert tells creditors to take extra steps to verify your identity before opening new accounts in your name. A security freeze restricts access to your credit file, making it harder for identity thieves to open accounts. Both are free. You can place them by contacting each of the three consumer reporting agencies listed above.
Reporting Identity Theft and Fraud
If you believe you are a victim of identity theft, report it and get a recovery plan at www.identitytheft.gov. Suspected fraud, including unsolicited investment or cryptocurrency offers, can be reported to the FTC at reportfraud.ftc.gov and to the FBI’s Internet Crime Complaint Center at www.ic3.gov.